If you’re experiencing any COVID-19 symptoms or have had contact with any possible source of the virus, or living with someone who is currently shielding or self isolating, please contact us for further guidance.
FLEXIBLE BOOKING TERMS
We will remain flexible in our approach to allow you to carry on enjoying your experiences safely. Please find details below -
Flexible Booking - If you are unable to enjoy your booked experience due to COVID-19 restrictions or concerns, we’ll extend it for you for free.
Should you have a requirement to move your booking or any further questions a member of the experience team will be available via phone or e-mail at each centre to help.
Even though restrictions have been lifted, keeping our staff and customers safe is our number one priority. Therefore, we have made the decision to continue with a level of social distancing within our Venues. Everyone onsite is asked to remain at least 1 metre apart where possible when entering an Experience building. We have put some signs up to help remind and guide you.
There are certain activities that you may wish to attend where social distancing isn't possible i.e seated within a vehicle or on a Factory Tour. During these activities you will be required to wear a face covering.
We will continue to routinely clean and sanitise our venues with a comprehensive cleaning schedule.